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    • Services
      • Class Actions
      • Civil Liability
      • Medical Liability
      • Car Accidents
      • Work Accidents
      • Victims of Criminal Offence
      • Retraite Québec
      • Social Welfare
      • Disability Insurance
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    • Philosophy
      • Protection of your rights
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    • Legal Fees
      • Percentage
      • Fixed
      • Hourly rate
      • Legal Aid
      • Legal Insurance
    • Distinctions
      • Consumer Choice
      • Three Best Rated
    • Press
      • Class Actions
      • Civil Liability
      • Administrative Law
      • Disability Insurance
  • Team
    • Lawyers / Representatives
      • Mtre Jimmy Ernst Jr. L. Lambert
      • Mtre Benjamin W. Polifort
      • Mtre Loran-Antuan King
      • Mtre Yahia Belhaddad
      • Mtre Felicia Rotaru
      • Mtre Sandra H. Kim
      • Mtre Olivier Hankins-Meilleur
      • Mtre Bo Chi Zhang
      • Mtre Philippe Brault
      • Mtre Mégane Rousseau
      • Me Sandrine Puchin
      • Daphné McConnell
    • Assistants
      • Jeannie Nguyen
      • Céline Slamani
      • Rubi Barboza Gomez
      • Emilie Leblanc
    • Bar Students / Interns
    • Students
  • Administrative Law
    • Car Accidents (SAAQ)
      • Your SAAQ file
        • Challenging a SAAQ decision
        • Application for administrative review to the SAAQ
        • SAAQ Administrative Review Decision
        • Recourse to the Tribunal administratif du Québec
        • Conciliation at the Tribunal administratif du Québec
        • Trial at the Tribunal administratif du Québec
        • Review of the judgment of the Tribunal administratif du Québec
        • Recourse to the Superior Court
      • Dispute period
      • Income replacement indemnity claim
      • Compensation for bodily injury
      • Compensation for psychological damage
      • Determined employment and return to work
      • Relapse, recurrence or aggravation
      • Causal link
      • Personal assistance at home
      • Request for reimbursement
    • Work Accidents (CNESST)
      • Psychological harassment
      • Contestation of a CNESST file
      • Income replacement indemnity
      • Employment
      • Compensation for relapse
      • Civil action for a work accident
    • Victims of Criminal Offence (IVAC)
      • Criminal acts covered by the IVAC
      • Criminal Compensation Lawyer
      • Victims of physical assault
      • Compensation for unemployed victims
      • Fault of the victim
      • Rehabilitation
    • Retraite Québec
      • Refusal of a request
      • Work income
      • Family allowances
      • Surviving spouse’s pension
      • Supplement for disabled children
      • Progress of the file
    • Social Welfare
      • Marital life
      • Misrepresentation or fraud
      • Investigation
  • Civil Law
    • Civil Liability
      • How to prove the damage
      • Assessment of civil damage
      • Compensation for bodily injury
      • Injuries caused by a fall
      • Injuries caused by the ruin of a building
      • Liability of the city in case of lack of maintenance
      • Responsibility of the school
      • Fact of the goods
    • Medical Liability
      • Remedies for compensation
      • Medical negligence and unnecessary treatment
      • Surgical errors and early discharge from hospital
      • Misdiagnosis
      • Malfunction of medical devices
      • Code of Ethics of Physicians
    • Prosecuting your aggressor in civil proceedings
      • Criminal vs. civil hearing
      • Prescription
    • Contractual Law
      • Claim for damages
      • Letter of formal notice
    • Disability Insurance
      • Disability Insurance
    • Hidden Defects
  • Class Actions
    • Ongoing Class Actions
      • Coloplast
      • Canada Post
      • Nintendo
      • Samsung
      • Videotron
      • Car dealers
      • GoFundMe
      • Fever
      • Hyundai (paint)
      • Brewers
      • SAQ
      • Psycom
      • Volkswagen (water leak)
      • “Alcohol-free” products
      • Ticketmaster
      • Diocese of Gaspé
      • Diocese of Rimouski
      • Diocese of Rouyn-Noranda
      • Social media
      • Bread recall
      • Kia (paint)
      • Audi (oil)
      • Tequila
      • STM
      • DoorDash (tips)
      • Lafontaine Tunnel
      • Public Storage
      • Volkswagen (ID.4)
      • Nissan (paint)
      • Nissan (roof)
      • Nordik Spa
    • Completed Class Actions
      • Metro Metro Festival
      • Cogeco
      • DoorDash
      • Ironman
      • StockX
      • Croisières AML
      • Web Hosting Canada
      • UberEats
      • UberEats (Service Fees)
      • Laurentian Bank
    • Frequently asked questions
      • What are the steps of a class action?
      • How do I become a class member in a class action?
      • How to make a claim?
      • How much to receive as compensation?
      • When to receive compensation?
  • Criminal Law
    • Offences
      • Assault
      • Assault on a peace officer
      • Break and enter
      • Criminal negligence
      • Dangerous driving
      • Fraud
      • Hit-and-run
      • Impaired driving (DUI)
      • Mischief
      • Murder and attempted murder
      • Obstruction of justice
      • Possession of drugs and other substances
      • Possession of firearms
      • Sexual assault
      • Theft and possession of stolen goods
      • Threats
    • Procedure
      • Rights and freedoms in the event of arrest
      • Interim release
      • Elements of a criminal offence
      • Sentencing
      • Application for a record suspension
    • Charter Rights
      • Right to be informed of the reasons for arrest and right to counsel
      • Right to silence
      • Presumption of innocence
      • Right to be free from arbitrary detention or imprisonment
      • Right to be secure against unreasonable search or seizure
    • Defence
      • Coercion and necessity
      • Error of fact
      • Ignorance of the law
      • Intoxication
      • Self-defence
      • Not criminally responsible
      • Provocation
  • Penal Law
  • Disciplinary Law
    • Dentists
    • Engineers
    • Judges
    • Notaries
    • Nurses
    • Opticians
    • Optometrists
    • Psychologists
    • Real Estate Brokers
    • Veterinarians
  • Housing Law
    • Tenant Representation
      • Abandonment of housing
      • Pets and Rental Housing
      • Rent increase
      • Request for Deposit
      • Deposit: Illegal or Not?
      • Rodent infestation
      • Housing unfit for habitation
      • Obligations of delivery, maintenance, and fitness of the property
      • Repairs in the home
      • Neighbourhood disturbances
      • Validity of the lease
      • Sale of housing
    • Landlord Representation
      • Hidden defect lawyers
      • Death of the tenant
      • Eviction
      • Non-payment of rent and frequent delays
      • Repossession of accommodation
      • Termination, Sublease and Assignment of Lease
  • Aviation Lawyers
    • Passenger Rights
      • Travel insurance
      • Right to assistance
      • Right to compensation
      • Right to information
      • Right to care
      • Disclaimer
      • Carrier’s Obligations
      • Additional obligations of airlines
      • Penalties
    • Laws and regulations
      • Air Passenger Compensation
      • The Montreal Convention
      • International Civil Aviation Organization (ICAO)
      • European Regulation
    • Complaints procedure
      • Relevant documents and information to keep
      • Claim Form
      • Small claims claim
    • Special situations
      • Cessation of an airline’s activities
      • Rights of passengers with special needs
      • Denied boarding
  • Legal Capsules
    • General
      • Prescription
      • Guide to writing a letter of formal notice
      • Small Claims Court
      • Representing yourself in court without a lawyer
      • Recording a conversation
    • Civil Liability
      • Aquatic accidents
      • Boat accidents
      • Skiing accidents and other winter sports
      • Accidents during a hunting activity
      • Recreation
      • Burns caused by aesthetic care
      • Transmission of an STI
      • Dog bite or attack
      • Responsibility of a babysitter or daycare
      • Bullying at school
      • Defamation
    • Consumer Law
      • Unfair term in terms of membership
      • Punitive damages
      • Misrepresentation in advertisements
      • Cancellation fees
      • Extended warranty
      • Illegal pricing practice
        • Price Accuracy Policy
        • Additional fees in consumer contracts
      • Abusive loans
      • Flight delay, cancellation or overbooking
      • Telecommunications companies
        • Complaint to the Commission for Complaints for Telecom-television Services (CCTS)
        • Termination fees for telecommunications contracts
    • Car Accidents
      • After a car accident: the impact on victims
      • Compensation for an accident that occurred while using a vehicle
      • Accident with a snow removal vehicle
      • Injuries sustained in an automobile accident outside Quebec
      • Compensation by the SAAQ for personal assistance at home
      • The SAAQ’s no-fault regime
      • Simulation
    • Work Accidents
      • Accidents at work while working from home
      • Civil action for a work accident
      • Accident at work outside working hours
      • Presumption of occupational diseases
      • De Quervain’s tendinitis
      • Cannabis use in the workplace
      • Guide for victims of psychological harassment at work
    • Victims of Criminal Offence
      • Psychotherapy for the victim of criminal offence
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Special obligations of professional sellers, manufacturers and distributors

You are here: Home / Hidden defect lawyers / Special obligations of professional sellers, manufacturers and distributors

According to article 1726 of the Civil Code of Québec, a seller has a legal obligation to guarantee that the property he sells does not have latent defects that could hinder its use.

However, some people, such as professional sellers, manufacturers, suppliers or distributors have even stricter obligations when it comes to latent defects. The Civil Code of Québec provides specific rules that they must follow to ensure the quality of the goods they sell.

What are these specific rules? And to whom do they apply?

Seller-Hidden

The presumption of knowledge of the hidden defect by the professional seller

Who is a professional salesperson? This is a person whose main activity is to sell goods or services in a commercial setting. A seller who does not specialize in the sale of a particular property is also considered a professional seller. Whether it is a seller specializing in a particular property or not is not a determining factor to be qualified as a professional seller. This is a person whose main activity is to sell goods or services in a commercial setting.

According to article 1729 of the Civil Code of Québec, a professional seller is presumed to be aware of the presence of a latent defect. To fully understand the strength of the presumption and its effects in favour of the buyer, we must refer to the Civil Code of Québec:

The legal presumption is that which is specially attached by law to certain facts; it exempts from any other proof the person in whose favour it exists.

The one concerning presumed facts is simple and can be repelled by evidence to the contrary; that which concerns reputable facts is absolute and no proof can be opposed to it.

However, the professional seller can rebut this presumption by proving that he could not have suspected the presence of the defect and that even with the reasonable precautions that could be expected of him, he could not have discovered the defect. The Court will therefore have to make a thorough analysis of the internal functioning of the trade or commercial practice, in order to determine whether reasonable precautions were taken by the professional seller to detect the defect.

It is important to point out, however, that the evidence prepared by a non-specialized professional seller requires less persuasion from the court than for a specialized professional seller.

The presumption of the existence of a latent defect for a professional seller at the time of purchase

According to article 1729 of the Civil Code of Québec, the existence of a defect at the time of sale is presumed when the improper functioning of the property or its deterioration occurs prematurely compared to similar property. However, the defect must not be due to misuse of the property by the buyer.

Indeed, this article has a 3-part presumption:

  • The existence of the vice;
  • The existence of the defect before at the time of sale;
  • The existence of the defect caused the malfunction or premature deterioration.

Thus, as the buyer of a property, you do not have to prove the presence of the defect at the time of sale, but only to prove the malfunction of the property or its deterioration that occurred prematurely during its normal life. The presumption in favour of the buyer facilitates its recourse by reducing the elements to be proved, while the professional seller will have to demonstrate misuse to rebut this presumption, which constitutes a reversal of the burden of proof to the advantage of the buyer.

However, if you are the buyer of the property, you have misused the property and a defect results from it, the presumption of the existence of the defect can be rebutted if the seller is able to prove the misuse of the property. Thus, the seller must demonstrate that the malfunction or premature deterioration of the property does not come from a defect specific to the property, but rather from an external cause, such as misuse, improper installation or poor maintenance by the buyer. He must also prove that this fault of the buyer is the real cause of the defect observed.

For example, according to the case Intact Insurance Company v. Claude Joyal Inc. , the dispute is related to the purchase of a combine harvester in new condition at a cost of $303,000. This agricultural machine was purchased from a professional seller. After only 550 hours of use, the machine’s engine caught fire, and completely destroyed it. The plaintiff brought an action against the professional seller, due to the premature deterioration of the combine, which is supposed to have a lifespan much longer than 550 hours. Thus, in this decision, the presumption of the existence of the defect provided for in article 1729 of the Civil Code of Québec contributed to obtaining a judgment in favour of the plaintiff. This presumption favours the chances of success of such an action, especially when the seller fails to demonstrate that the defect, malfunction or premature deterioration results from the misuse of the property.

The Manufacturer, Distributor and Supplier Presumption

According to article 1730 of the Civil Code of Québec, the manufacturer, any person who distributes the property in his name or as his property, and any supplier of the property, including the wholesaler and importer, the distributor and the supplier of a good are also bound by the seller’s warranty. The concept of manufacturer includes any person who has participated in a transformation operation to create the good for the use for which it is intended. All these players are professional sellers within the meaning of the law, but certain clarifications are necessary.

As a buyer, you can sue a manufacturer, for example because of a hidden defect that results in particular from a manufacturing defect. This is the case in the case Aireau Qualité Contrôle Inc. c. Recyc RPM Inc., where the manufacturer had installed a ventilation system at the buyer’s premises, but the latter was unable to provide sufficient ventilation to the buyer’s plastic recycling facility. Since the problem was too difficult to fix, resolving the sale was the ideal solution.

The distributor referred to in article 1730 of the Civil Code of Québec is the distributor who uses his own brand on the product. He must have the objective of buying a significant quantity of goods and then distributing them on the market, with the intention of developing his customer base and seeing his sales increase.

The supplier referred to in article 1730 of the Civil Code of Québec by the presumptions refers to wholesalers, retailers or importers of the property.

In addition, the professional seller and the manufacturer are jointly and severally liable, in addition to the restitution of the price, for reparation for the damage suffered by the buyer. Thus, as a buyer, you can demand to be compensated by the professional seller or the manufacturer, at your choice, since they are jointly and severally liable.

This principle is exemplified in Manac Inc./Nortex v. Boiler Inspection and Insurance Company of Canada. In this case, a slaughterhouse was ravaged by fire. The fire spread extremely quickly because of wall panels called Arcoplast, which had proven to be highly flammable. These panels were manufactured by one company and then sold and installed by another company. However, the two companies claimed, wrongly, that the panels were non-combustible. As professional sellers, both of these companies were presumed to be aware of the product’s defects. The Court ruled that they were both liable for the damage caused and that they should jointly and severally compensate the victims. Thus, the buyer could claim the entire damages from either company.

The rules surrounding latent defects are already complex, but when it comes to a professional seller, manufacturer or distributor, the law provides for even stricter obligations in favor of the buyer. Thanks to the legal presumptions provided for in the Civil Code of Québec, your recourses are facilitated and your chances of obtaining compensation are increased.

If you believe you are the victim of a latent defect, contact our team specializing in latent defect litigation today to protect your rights and obtain the compensation to which you are entitled.

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