Class action against Canada Post

On July 6, 2020, our firm filed an application for authorization to bring a class action against Canada Post. This request seeks compensation for our client as well as for all persons who have paid for an expedited shipping service offered by Canada Post since March 14, 2020 whose deadlines have not been respected.

Our client’s story

Our client sent an important package to her mother for her birthday on June 9, 2020. She paid for the Xpresspost^™ service, with a guarantee of delivery for the next day. However, his package was not delivered until July 10, 2020.

Our customer suffered several injuries due to the delay in delivery, including a lot of anger and frustration, as well as several hours spent tracking her package online and contacting Canada Post customer service.

Target group

All persons and entities (natural person, legal person under private law, company or association) in Canada and, alternatively, in Quebec, who, since March 14, 2020, have paid for an expedited shipping service offered by the defendant, including Priority^MC, Priority^MC Global, Xpresspost^MC, Xpresspost^MC USA, Xpresspost^™ – International, Expedited Parcel^™ and Fixed Rate Box, whose deadlines were not met.

Applications lodged with the Court

Modified application for authorization to bring a class action

Current status of the file

On April 12th, 2024, the Superior court authorized the bringing of this class action. To read the judgment in French, click here.

How do I be part of the class action?

If you fall within the definition of the class that is the subject of this class action, you are automatically part of the class action.

We strongly recommend that you keep your Canada Post invoices and proof of late delivery on the Canada Post page.

Notice : Submitting your information via the registration form above does not create an attorney-client relationship and does not commit you to pay any attorney fees.