On June 27th, 2022, our firm filed an application to be authorized to bring a class action against StockX. This application seeks to obtain a refund for processing and delivery fees paid by consumers in Québec who made a purchase through StockX’s website or their mobile application since January 8th, 2019.
Illegal fees
StockX is an online platform that lets users sell or buy certain consumer goods directly on their website or on their mobile application. They try to stand out in the market by guaranteeing the authenticity of each item bought on their platform.
Our client wanted to buy a pair of shoes on StockX’s website. He was attracted to a pair of Nike Air Force 1 Low ’07 that was announced at a price of # 133 for his size.
However, at the end of the transaction, several additional fees were added on the price of the tickets:
- Processing fees of $ 6.22, plus tax;
- Delivery fees of $ 14.95, plus tax;
The Consumer Protection Act imposes strict obligations to merchants to make sure that consumers have all the required information before buying any goods or service.
Under section 224 c) of this act, merchants cannot charge, for goods or services, a higher price than that advertised. Therefore, the advertised price must include the total amount the consumer must pay for the goods or services, except for applicable taxes, and make sure to specifically single out each underlying fee, including the delivery fees.
Proposed class
All consumers who paid a higher price than that advertised, since June 12th, 2018.
Current state of the case
The parties have settled the class action. To read the Settlement Agreement, click here.
On June 9th, 2023, the Settlement Agreement was approved by the Court. To read the judgment, click here (in French).
To read the approval notice, click here.
How do I join the class action?
If you’re part of the proposed class, you are automatically a part of the class action.